Here is a short vido where Dr Mitch, chiropractor, talks about a cervical or contour pillow, and why it is important. A neck pillow, another name for the previous (sometimes you'll hear "chiropractic pillow"), has a wave like contour to it or a pocket the head sits in. The Arc4Life Pillow, for example, has a pocket that cradles the head.
Additional Reading:
1) Your Source For Neck Pillows
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